Shipping Policy

At Hide Vanguard, we aim to make order delivery clear, convenient, and hassle-free. This Shipping Policy outlines our delivery coverage, shipping costs, estimated arrival times, and the steps to take if you experience a shipping issue.

1. Shipping Coverage

Hide Vanguard currently ships orders to addresses within the United States. Please ensure that your shipping information is accurate and complete when placing your order to help prevent unnecessary delivery interruptions.

2. Shipping Rates

To provide a convenient shopping experience, Hide Vanguard offers free shipping on all orders within the United States.

Eligible orders will receive free shipping, with no additional shipping fee charged at checkout.

3. Estimated Delivery Schedule

Our current estimated delivery timeframes are listed below:

• Free Shipping: 5–8 business days.

• Standard Shipping: 7–15 business days.

Delivery times are estimates and may vary depending on the destination, carrier availability, weather conditions, holidays, and other factors beyond our control. Business days generally exclude weekends and public holidays.

4. Order Handling and Preparation

Once your order is received, it will be reviewed and prepared for dispatch. Please allow approximately 1–3 business days for processing before shipment.

Order processing time is separate from the shipping period. During peak shopping seasons or periods of increased order volume, preparation may take longer than usual.

5. Shipping Confirmation and Package Tracking

After your order has been shipped, a confirmation email will be sent to the email address provided at checkout. Tracking information will be included when available.

Please note that tracking updates may take some time to appear after the carrier receives your package.

6. Address Changes and Order Corrections

Customers are responsible for entering the correct shipping address and contact information at checkout.

If you discover an error after placing your order, please contact us as soon as possible. We will make reasonable efforts to assist, but changes cannot be guaranteed once an order has entered fulfillment or been handed over to the shipping carrier.

7. Shipping Delays

Although we strive to deliver orders within the estimated timeframe, occasional delays may occur due to carrier disruptions, severe weather, public holidays, or other unforeseen circumstances.

If your order has not arrived within the expected delivery window, please contact our support team with your order number so we can help you review its status.

8. Missing or Undelivered Packages

If your tracking information indicates that your package has been delivered but you have not received it, please check your usual delivery area, mailbox, building reception, and nearby safe locations. You may also wish to confirm with household members or neighbors.

If you are still unable to locate your shipment, contact us for further assistance.

9. Contact Information

For questions regarding shipping, order status, or delivery concerns, please contact Hide Vanguard using the details below.

Store Name: Hide Vanguard
Email: miller@hidevanguard.com
Phone: +1 606-886-8516
Business Address: 453 S Spring St, Los Angeles, CA 90013, United States